This week's Independent News & Media Irish regional newspapers' column.
Tuesday, March 9, 2021
Even one 'stiff drink' can lead to disaster
Monday, March 8, 2021
International Woman's Day
Today is International Woman's Day.
The Gospel in yesterday's liturgy (John 2: 13 - 25) was the famous story of Jesus driving the money changers and merchants out of the Temple.
We see how angry he was with those who were abusing the Temple, abusing religion.
It seems to be part of the DNA of religions to attract all sorts of additions and malpractices. Religions also seem to attract large numbers of fragile people, as does priesthood.
Last week Ireland heard of the story of the late Joseph Marmion, a Jesuit priest, who spent his life abusing children. He abused them emotionally, physically and sexually while teaching in the three Jesuit schools, Belvedere, Clongowes Wood and Crescent College. Where else did he abuse?
Most likely every male religious congregation and every diocese in Ireland has/had their Marmions. Most likely more than one.
And then all the cover ups.
The damage that these people have caused, the damage too that they have done within religious communities. The seeds they have sown. These men held many positions, including teaching, school deans, 'superiors', vocation directors, missionaries, Vatican representatives.
Had women been in leadership roles in any of these organisations is it possible it would be such a nightmare?
Is it not absurd for any organisation to exclude women from its leadership team? Of course it is.
What happens in parishes where parish priests behave as tyrants? Usually it's women who come to the rescue and save the day.
Of course tyranny is not exclusive to the male population but nature screams out at us that an exclusively male organisation is in some way deficient.
And at a State level, it was an item of news on RTE news today that for every euro a man earns, a woman earns 86 cent.
Sunday, March 7, 2021
Alarming increase in alcohol sales
Sales of alcohol for January have seen an alarming increase.
There has been a 57 per cent year-on-year rise in alcohol sales for the first month of this year.
Why are off-licences open in the current lockdown?
Saturday, March 6, 2021
The Jesuits, Joseph Marmion and the statement
On RTE's Liveline yesterday Joe Duffy played a clip of an interview former RTE journalist Joe Little did with the late Jesuit priest Joseph Marmion.
It was about exhuming the body of his famous grand-uncle Blessed Colomba Marmion and the late Jospeh Marmion spoke about the incorrupt state of the body.
Anyone who listened to Liveline yesterday and heard the stories of men talking about the vileness of Joseph Marmion must wonder about the credibility of the Catholic Church. It was sickening.
On Tuesday the Irish Jesuits made a public statement about the late Fr Joseph Marmion.
It might start a trend.
Channel 4 News last evening carried a horrific story about decades of abuse at the English Benedictine-run school at Ampleforth. The abuse was so notorious that the school has now been forbidden to accept new students. And the relevant authorities have demanded that the school be separated from the abbey.
Whether or not the Jesuits were compelled to issue this statement, it is a development that has to be lauded.
Should all religious congregations and dioceses follow the example of the Irish Jesuits?
Yes, they should. And to do so during the season of Lent would be an appropriate time to undertake such an exercise.
That famous misquoted line, 'Houston we have a problem' applies to priesthood. There are serious problems in priesthood and it seems no one is willing to address them in charity and honesty.
Below is the statement issued by the Irish Jesuits.
Statement of the Jesuit Order regarding abuse of former students by Joseph Marmion SJ (Deceased)
The Jesuit Order in Ireland is making public the name of a former teacher and priest, Joseph Marmion SJ, who abused boys sexually, emotionally and physically while he was on the teaching staff at Belvedere College in the 1970’s.
This action is being taken following engagement with a former pupil who was himself abused, in the hope that others who may have suffered would come forward and get the support they may need.
The Jesuits were contacted by this former pupil of Belvedere College in early 2019. He was a student at Belvedere in the 1970s. In that time, he was sexually and emotionally abused by Joseph Marmion. The abuse took place when he was a 13-year-old boy.
Fr Leonard Moloney SJ, Provincial of the Order, has met personally with this man. Fr Moloney said: “In our communications, he made it clear to me that he was concerned for others who may also have suffered and that they should be proactively offered a response and support. This man also conveyed to me that he believed others who were abused may be helped by the recognition that they too were dreadfully harmed. He asked that we name his abuser, Joseph Marmion SJ, publicly and that we make this information widely available in order to reach as many former students as possible.”
Joseph Marmion SJ was a teacher in Belvedere from 1969 until 1978. He died in 2000.
The Jesuits have been in contact over many years with others who were abused by Joseph Marmion while they were young students. They have spoken of sexual abuse and physical and emotional bullying by him. We believe that the secrecy imposed by Joseph Marmion may still be preventing some victims and survivors from accessing help and support.
“We are acutely aware of the pain and distress that many have had to hold and continue to hold, years after the original experience,” said Fr Moloney. “This pain is held by those who were direct victims of harm and abuse, by their families and also by other students who were witnesses to this abuse and felt powerless and unable to do anything about it. It is a matter of profound regret to me personally and to the Society of Jesus that children were abused whilst in our care. We are truly sorry. Words are never enough.”
Following receipt of information from concerned parents in 1977, disclosures of sexual abuse were received by the school. In consequence, a decision was taken that Joseph Marmion be removed from the staff in Belvedere with effect from the end of the academic year 1977/1978. He then spent a year on sabbatical in Paris with the Jesuit Community Saint François Xavier. He was then assigned to the Gardiner Street Jesuit Community. In 1990 he was appointed Chaplain to St. Vincent’s Private Hospital. We recognise that these subsequent appointments should not have been made.
While this particular communication relates to abuse that occurred in Belvedere College, Joseph Marmion also taught in Crescent College Limerick and Clongowes Wood College. Every effort will be made to communicate this information to former students in all schools.
Fr Moloney said: “We have in the past apologised and invited victims and survivors of abuse by members of the Society to come forward and to seek help. We do so again today. These efforts must always be continuous. We hope to explore with you the responses and supports that would be most useful at this time. I would like pay tribute to the man abused by Joseph Marmion who asked us take this course of action. His request, made solely out of concern for others has been an example to us all.”
In recent days, a former student has written about his experience of Joseph Marmion and recounted the stories of others who have spoken to him and who were also terribly harmed. We are making efforts to reach out to those individuals and to offer them our support if they wish.
All information regarding abuse is shared with An Garda Siochána, Tusla and other relevant authorities.
Anyone who wishes to make direct contact with the Jesuit Safeguarding Office should call our Safeguarding Delegate, Saoirse Fox on 089 2644400 e-mail safeguarding@jesuitlink.ie
ENDS
Notes: Information on the Safeguarding Policies of the Jesuit Order and Belvedere College are available here:
https://www.jesuit.ie/safeguarding/
https://www.belvederecollege.ie/about-us/policy-documents
Further Information:
Pat Coyle, Director of Communications, Jesuits in Ireland, 086 8190029
Email coylep@jesuit.ie
Friday, March 5, 2021
Vincent Twomey and Covid-19 vaccination
Thursday, March 4, 2021
Leadership has not come from a moribund clerical caste
The Church of Ireland Dean of Waterford, Reverend Maria Jansson concluded her 'Rite and Reason' column in The Irish Times on Tuesday with this paragraph:
Leadership has not come and will not come from a moribund clerical caste; it will come from the people who want community, who reclaim their voice, who know the connection between faith and real life, who have found the spiritual strength in the pandemic to prevail and who now must step up to the bar and start rebuilding. Exciting times ahead.
That paragraph certainly does not exclusively apply to the Church of Ireland. No doubt it applies to many church denominations.
It certainly applies to the Catholic Church, within dioceses and religious congregations.
What happens for instance when a provincial goes missing, what happens if a parish priest flouts diocesan guidelines, Canon Law and State regulations?
Most likely nothing.
Wednesday, March 3, 2021
Former Dominican Joe Bergin RIP (1935 - 2021)
Joe's family was associated with the newspaper business. Well-known journalist Olivia O'Leary cut her teeth under the tutelage of Joe's uncle on the Carlow Nationalist.
He attended Newbridge College as a boarder before joining the Dominicans and spending his noviciate year in St Mary's Priory, Pope's Quay, Cork.
On completion of his philosophy and theology studies at the Dominican House of Studies in Tallaght he went to UCC, where he obtained a BA degree.
Joe spent his first years of priesthood working in Trinidad, a place he grew to love. Indeed, Trinidad and its people gave him a new and fresh understanding of what it meant to be church. While in Trinidad he made lifelong friends with a number of people.
After his years in Trinidad he returned to his alma mater, Newbridge College.
His gentle manner and kindness made him a great favourite with students in the school. He was a fine teacher.
No past pupil of Joe Bergin will ever say a bad word about him. He was an exemplary senior dean. Joe was a fair man, a quality that young people see and respect very quickly.
From Newbridge he went to St Mary's Priory, Pope's Quay as prior, being elected to the job on two occasions.
He was an excellent preacher and his liturgies were always prayerfully conducted. He made it his business to pray and speak in a language that touched the souls and hearts of those who came to pray in the church.
Joe's interest in music gave him a great introduction to the church choir. In his six years as prior his support for the choir played an important and seminal role in making the choir into what it is today.
At the time another now former Dominican, Fiontán Ó Murchú was choir master and both he and Joe worked closely in the development of the choir.
On completion of his six years in Cork, Joe moved to the Dominican-run St Martin's Parish in Tallaght, where he was parish priest for approximately 10 years.
While there, his elderly mother, with whom he was very devoted, moved to a bungalow across the road from the church, which gave Joe the possibility of keeping a close eye on her.
It was in 1990, while he was in St Martin's, that he decided to leave the Dominicans and resign his priesthood.
He moved to America and married Loreen.
He subsequently became an Episcopalian priest and ministered in Newfoundland, Newark, New Jersey and finally in New York.
On reaching compulsory retirement age Joe continued to help out in a nearby parish.
In 2017 Joe returned to Ireland after the death of his beloved Loreen the previous year.
During his time in America he made regular summer visits to Ireland accompanied by Loreen.
Joe was my prior during my three years while attending UCC.
I have memories of a most gracious man, who had a great and genuine interest in people. He was a man of faith. A gentle soul without a malicious thought in his head.
Joe Bergin was a refined person with a wonderful sense of occasion. He lived in the now and accepted people for where they were and what they were.
Joe began to write a memoir of his years with the
Dominican Order. The text was at such a stage that he was in the process of looking for a publisher. His deteriorating health put paid to the work. No doubt the manuscript is among his belongings.
He had a number of close Dominican friends, who in turn cherished his friendship.
The late Dominican Constantius Bergin (1915 - 1994) was his uncle.
I had the good fortune to meet Joe and Loreen on a number of occasions while they were on holiday in Ireland.
Two years ago I visited him in the nursing home in Cavan. His memory was impaired but the moment I mentioned my name he smiled that infectious smile of his, threw his arms around me and called out in the loudest of voices my name. But on this occasion there was no sign of his pipe. Joe loved smoking his pipe.
A lovely last moment with a gentleman.
May he rest in peace.
A comment on Condolences on RIP.ie
Oh Joe, how loved you were. You were my brother-in-law, my go to scholar on Gilbert and Sullivan, my adviser and so much more. You made my sister so incredibly happy and it makes my heart joyous to know you are together again. You will continue to teach me about the love I have to give. You have touched so many, many hundreds if not thousands of people to value the gift of life. May you rest peacefully my sweet Bergin. You will always be in my heart, and even though it’s broken for now, it will heal with all your words of comfort and love inside of it. I love you. Travel well Sweet Prince. - Jennifer Lee
Pictures. On the day of Joe's priestly ordination. From left: Katherine Parry (Nee Bergin) Bridie Bergin (Mollie’s sister) Fr Constantius Pat Bergin OP, PC Bergin, (Joe’s father) Eithne Shubotham (Nee Bergin) Joe Bergin, Mollie Bergin (Joe’s Mother) Sheila Kelly (Nee Bergin) and Dr Joe Kelly.
Tuesday, March 2, 2021
'If there be no God we'll never find out'
This week's Independent News & Media Irish regional newspapers' column
Monday, March 1, 2021
A well paid job with an attractive pension package.
From next July 1 a TD's basic salary will be €100,191.00
Politicians are entitled to a pension after two years' service - which is based on half their final salary plus a lump sum.
Why are their pension entitlements so out of tune with the rest of Irish workers?
Sunday, February 28, 2021
Air Corps recommends alcohol after engine failure
On Friday an Air Corps aircraft on a training flight lost power in its single engine.
The crew of one teacher and a trainee successfully glided the plane back the 30 kilometres to Baldonnel.
In a comment to the media after the event and the lucky escape for the two personnel on board an Air Corps spokesperson said that the pilots were unharmed aside from being "slightly shaken'.
The spokesperson continued: "They'll be having a stiff drink tonight."
Is it appropriate for a spokesperson for the Defence Forces to recommend, indeed, glorify alcohol in such a manner?
Has no media outlet brought attention to this completely inappropriate comment?
Saturday, February 27, 2021
Life is a time of constant change
'Thinking Anew' in The Irish Times today.
Friday, February 26, 2021
German bishop calls for root and branch changes
Georg Bätzing, president of the German bishops' conference, who is the bishop of Limburg, said on German television last evening after a meeting of the bishops' conference, it was not enough for the German Catholic Church to say sorry in a press release, or to issue a statement or hold a conference but what was needed to restore trust was the day-in-day-out action to make changes in the church and to involve the laity.
Theologian Maria Mesrian, speaking for Reforminitiative - 2.0, said that the bishop's conference did not go far enough and went on to say that the church has to be far more open and transparent. She said what had happened in the Archdiocese of Cologne and the subsequent church investigation was proof for the need of a more open and all-inclusive church.
Couldn't we all give chapter and verse how dysfunctional the church is, whether it be in Germany or Ireland.
Couldn't we all give examples of how matters could be so improved if the advice, faith and wisdom of lay people, women and men, were called upon.
The system, as it is, is shocking. And Georg Bätzing is saying as much when he refers to the German Catholic Church.
Most likely it is worse in Ireland.
One example: it cannot make sense when dealing with HR issues among priests it is an all-male clerical group that makes recommendations and subsequent decisions.
It is absurd and many priests have seen such absurdity first-hand.
It is a most unhealthy system.
Thursday, February 25, 2021
Diplomat says Johsnon is a liar and has no rules
From yesterday's Guardian
Boris Johnson is “an unrepentant and inveterate liar” who feels he is not subject to the same rules as others, Sylvie Bermann, the former French ambassador to the UK during the Brexit vote, says in a new book.
She also claims some Brexiteers are consumed with hatred for Germany and gripped by a myth that they liberated Europe on their own, describing Brexit as a triumph of emotion over reason, won by a campaign full of lies in which negative attitudes to migration were exploited by figures such as Johnson and Michael Gove.
Bermann, who served as the French ambassador to the UK from 2014 to 2017 and has been one of the most senior diplomats in the French diplomatic service, including as ambassador to China and to Russia, assesses the British handling of the Covid pandemic as among the worst in the world alongside that of Donald Trump and Jair Bolsonaro in Brazil. She predicts Johnson will seek to use Covid to mask the true economic cost of Brexit on the UK economy.
Johnson, she says, comes from an Eton and Oxford University class that believes they are entitled to use language to provoke. Describing him as intelligent and charming, she says he uses “lies to embellish reality, as a game and as instrument of power. The ends justify the means. He has no rules.”
Wednesday, February 24, 2021
More lovely words about the late Jim Harris
Surely this is worth publishing.
Dear Michael,
Yesterday's blog mentioned the late Jim Harris. He really was a larger than life individual. He was a most talented man who repaired and mended all variety of bicycles and was also an excellent hair dresser who acted as barber for many students in Tallaght.
A robust front row rugby player deeply devoted to his sister who became an invalid due to a fall in Nigeria.
Kindest regards,
Edward
Davy Fitzgerald's toughest team take on Carantouhill
RTE deserves great praise for Monday evening's final episode of 'Davy's Toughest Team'.
Legendary Davy Fitzgerald, current manager of the Wexford senior hurling team, had planned to take a group of young men to the base camp of Mount Everest but the pandemic put paid to that and the team instead climbed Ireland's highest mountain, Carantouhill in South Kerry.
All the young men had checkered backgrounds, had left school early and some of them had dabbled in drugs.
The project seemed to give the adventurers a good sense of the importance of camaraderie.
The adventure gave new insights to the participants and brought home to them the importance of people working together.
Fitzgerald managed to instil in them a great sense of purpose. What must the man be like at half time in the dressing room?
The team made it to the summit minus one young man who had knee problems. It was surprising that the phsyio gave him the green light to set out on the climb.
A follow-up programme on the lives of the young men in five years time would make for an interesting programme.
Tuesday, February 23, 2021
A radio Jim Harris fixed
This comment was written in the first hours of Tuesday, February 23.
Is it a coincidence or was the writer aware that February 22 was the anniversary of the death of Jim Harris OP? Jim died in Newbridge in 2014.
A colourful character indeed. Jim Harris was a distant relative of the writer of this blog, through his mother and my father.
I'm just now..reading about Father Jim Harris's passing. Very sad, May he rest in peace. I was a boarder in Newbridge College 1971 - 1976 and can still remember this very colourful character. He fixed my radio!! Pat Smyth.
An obituary on Jim can be found on this blog on February 22, 2014 and an appreciation, which was published in 'The Irish Times' on March 17, 2014.
Being respectful in the time of Covid - 19
This week's Independent News & Media Irish regional newspapers' column.
Michael Commane
May I make a suggestion? We stop criticising all those who are right now trying to get us through this pandemic.
I’m greatly impressed with what is being done to protect us from Covid-19.
Of course mistakes are made, some people will drop the ball but there is a genuine combined effort to rid us of the scourge of this virus that is raging now for almost a year.
Government and Nphet with all their skills and expertise instil a sense of hope and security.
The HSE’s CEO Paul Reid appears to be a genuine leader, a manager who brings his team with him. Our frontline workers are saving lives and they deserve our heartfelt support and respect.
Day-in-day-out nurses, doctors, cleaners, cooks, maintenance staff and all their teams are battling in extraordinary circumstances to save lives. Can you imagine what it must be like to do extremely heavy work, wearing all that PPE gear for extended periods of time. And then they go home, exhausted, to their families, where they have to turn around and do more work.
Last week Ryan Tubridy told the story of two gardaí calling to an elderly woman who couldn’t turn on her water main. Without any fuss they did the job. I keep saying it, it’s the accumulation of so many small acts of kindness and goodness that in the end will win the day.
If ever the expression you’re damned if you do and you're damned if you don’t had resonance it surely has to be now.
It’s time we stopped the criticism. Remember, there is a great resilience about us. Look at our history and see how we have overcome great suffering and difficulty and come out the other side stronger and better.
Instead of criticising wouldn’t it make far more sense if we put our energy into keeping an eye out for the weak and vulnerable. Only last week I was stretched out on the ground reading my water meter. A neighbour saw me and thought that I had collapsed. She immediately came out of her house to see was I ok. Isn’t that exactly the attitude we need right now. And it was a great lesson for me.
The majority of people, are putting their shoulder to the wheel and playing an integral role in banishing this plague.
Our bins are being collected, our grocery shops are open, our mail is being delivered, public transport is running and that’s all because of the dedication of those who do the work. And do it with a smile.
It is inspirational to see how an emergency brings out the best in most people. Why is it so easy to miss the extraordinary people?
And what makes it so strange is that they are right in front of our eyes. This pandemic certainly has brought them into the limelight.
We need to keep them there.
And what can one say about those who have flouted the rules during these terrible times? Not much. We’ll be victorious without them.
Roll on the vaccine.
Monday, February 22, 2021
Christians, Jews and Muslims under one roof in Berlin
From the Guardian
On the site of a church torn down by East Germany’s communist rulers, a new place of worship is set to rise that will bring Christians, Jews and Muslims under one roof – and it has already been dubbed a “churmosquagogue”.
The foundation stone of the House of One in Berlin will be laid at a ceremony on 27 May, marking the end of 10 years of planning and the beginning of an estimated four years of construction, and symbolising a new venture in interfaith cooperation and dialogue.
The €47m building, designed by Berlin architects Kuehn Malvezzi, will incorporate a church, a mosque and a synagogue linked to a central meeting space.
People of other faiths and denominations, and those of no faith, will be invited to events and discussions in the large hall.
“The idea is pretty simple,” said Roland Stolte, a Christian theologian who helped start the project. “We wanted to build a house of prayer and learning, where these three religions could co-exist while each retaining their own identity.”
The House of One will be built on the site of St Peter’s church in Petriplatz, which was damaged during the second world war and demolished in 1964 by the GDR authorities. When the foundations of the church were uncovered more than a decade ago, consideration was given to a memorial or a new church on the site. “But we wanted to create a new kind of sacred building that mirrors Berlin today,” said Stolte. “The initiators are acting as placeholders.
This is not a club for monotheistic religions – we want others to join us.”
The federal government and the state of Berlin have between them contributed €30m to the cost of the project, with another €9m coming from donations and fundraising. A new drive for contributions, launched in December, is expected to fill the gap of nearly €8m.
The project has been generally supported by faith communities and the public, said Stolte, although “in the first few years there were some fears that we were mixing religions or trying to create a new religion”.
The inclusion in the planning of people of no faith was a very important aspect of the House of One project, he said. “East Berlin is a very secular place. Religious institutions have to find new language and ways to be relevant, and to make connections.”
Sunday, February 21, 2021
The day the Communist Manifesto was published
On this day, February 21, 1848 Karl Marx and Friedrich Engels published The Communist Manifesto.
It was originally called the Manifesto of the Communist Party.
In 2013, The Communist Manifesto was registered to UNESCO's Memory of the World Programme along with Marx's Das Kapital, Volume I.
Saturday, February 20, 2021
Pope accepts resignation of Cardinal Robert Sarah
From the National Catholic Reporter
ROME — Pope Francis accepted the resignation of Cardinal Robert Sarah as the head of the Vatican's worship congregation today in an unexpected announcement ending the tenure of one of the Vatican officials most often seen as an opponent of the pontiff's vision for the global church.
The Vatican release communicating the news did not give a reason for Sarah's departure or name who would be replacing him. In a tweet the cardinal alluded to the fact that he had turned 75, the traditional retirement age for bishops, last June.
More allegations about Chinese detention centres
Every day we are reading and hearing about genocide and sexual abuse in Chinese detention centres. And every day the Chinese authorities deny the allegations.
Why not allow national and international journalists visit these centres and see for themselves what is happening?
Allegations of shackled students and gang rape inside China's detention camps
By Ivan Watson and Rebecca Wright, CNN
Hong Kong (CNN)On the first day of her new teaching job at a Chinese government-run detention center in Xinjiang, Qelbinur Sidik said she saw two soldiers carry a young Uyghur woman out of the building on a stretcher.
Friday, February 19, 2021
Dirty air is killing seven million people every year
According to World Health Organisation (WHO) figures there are seven million premature deaths every year directly attributable to air pollution.
One third of all deaths from stroke, heart disease and lung cancer are due to air pollution.
In 1990 the first smoky coal ban was introduced in Dublin.
In spite of the 1990 ban, smog levels last December in some areas in Dublin were 15 times over the limit recommended by WHO.
Thursday, February 18, 2021
The truth about language
Discussing the plans for this year's Leaving Certificate Examination on RTE's Morning Ireland today Sinn Féin's education spokesperson Donnchadh Ó Laoghaire spoke about a 'more true choice'.
Can there be grades of truth? Maybe there can be. Don't we often say 'that's truer'. And there is a word 'truer'.
Language is fascinating.
North German city introduces a Covid curfew
Because of a Covid surge in the north German city of Flensburg in the State of Schleswig-Holstein a curfew is being introduced in the city between 21.00 and 05.00.
The State Government is also introducing stricter rules regarding personal contact.
Wednesday, February 17, 2021
Anti-Semitism lurks behind modern conspiracy theories
This article in The Irish Times yesterday is worth a read. A lovely piece of writing, informative and relevant.
Today is Ash Wednesday.
If you have ever wondered how the date of Easter is decided - Easter Sunday falls on the first Sunday after the first full moon after the Spring Equinox.
There is an ongoing discussion to fix a permanent date for the celebration of Easter.
This year Easter falls on April 4. The earliest it can be is March 22 and the latest date is April 25.
Tuesday, February 16, 2021
It's time the customer got a better deal
This week's Independent News & Media Irish regional newspapers' column.
Michael Commane
Two weeks ago Ryanair boss Michael O’Leary got into litres of hot water as a result of one of his classic performances on RTE’s Morning Ireland. He was critical of his usual old chestnuts, government, the EU, and this time he added Nphet to his list. He also implied that people who were complaining about not receiving refunds were being economical with the truth.
Later that day Joe Duffy picked up the ball and ran with the story. That led to an avalanche of listeners phoning in with their complaints with Ryanair.
At least one listener mentioned that he found it impossible to get through to a human voice when he phoned Ryanair.
And just as the listener was making his point I was trying to get through to Virgin Media.
I was told there was a waiting time of 30 minutes. I was at my lunch and decided to stay on hold. I kept the phone beside me, while listening to Joe Duffy’s Ryanair complainants.
After 25 minutes of waiting a recorded voice told me that if I left my number with them they would call me back. I stupidly fell for the trick and gave my number. I had left my house after my lunch so I never got speaking to them.
Some days earlier I was confused with the new Bank of Ireland app so I unwisely decided to phone Bank of Ireland. I am fairly certain I spent at least 20 minutes before my call was answered.
It’s not that this was my first time to be left hanging on.
A friend of mine tells me he spent 50 minutes waiting to get speaking to someone at Sky. He closed the account and went for Saorview instead.
This behaviour by so many companies has now got out of hand and someone needs to stand up and shout stop. We, the customers need a better service than this. Where are all the regulators who are meant to be keeping an eye out for us?
It is outrageous that someone is asked to wait 30 minutes on the phone before they can speak to an agent. Virgin Media are doing a good business in Ireland and I believe that it is an insult to treat me in the manner they did two weeks ago. Indeed, in the end I gave up and my query has not been answered.
And so too with Bank of Ireland. Why should I have to wait so long for someone to pick up the phone? Some days later I queued for 30 minutes at an AIB branch before getting to the teller’s counter.
What about this; if Ryanair, Virgin Media, Sky, Bank of Ireland, AIB employed more staff might it be possible for customers to get a better service? I imagine there is a very simple answer to that question. Or might it be that I am naive or a little stupid and don’t understand such matters?
But of course it’s not just these four companies. It’s right across the board.
Why are we, the customer, allowing ourselves to be treated so badly. I’m thinking of the late Feargal Quinn’s words that the customer is king. Guess what, he believed it and acted on it.
Monday, February 15, 2021
The move from 240 pennies to 100 pence in a pound
On this day, February 15, 1971 Ireland changed to decimal coinage.
It was the day that we moved from 240 pennies in a pound to 100 pence in a pound.
The days of 20 shillings in a pound and 12 pennies in a shilling were gone for ever.
The halfpennies were no more. Some years earlier the farthing had disappeared.
From February 15, 1971 there were a hundred new pence in a pound. The 2/- coin became a 10 pence coin.
The new coinage consisted of a one pence, two pence and the old shilling became a five pence coin.
The 2/6 disappeared as did the 10 shilling note. So too did the six pence, the threepence and the penny see the dust.
A new 50 pence coin was minted.
https://www.rte.ie/archives/2016/0209/766548-decimalisation-daydecimalisation-day/
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