Thursday, September 8, 2022

Insulting and inefficient service from Electric Ireland

Electric Ireland electronic bills are becoming more and more difficult to follow. 

If you are an Electric Ireland customer have you difficulty understanding your bill with specific reference to comparing your kilowatt usage over a 24-month period.

Smart meters are being installed across the country at present. How easy is it for a customer to check if the meter is correctly calibrated?

Many customers who called Electric Ireland yesterday were left waiting 40 minutes to speak to a customer service representative.

We are constantly being told technology speeds things up, makes life easier.

It was far easier and quicker to receive information from the ESB 50 years ago. That is a fact.


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