Sunday, August 10, 2025

A tale of poor management policy at Lidl

A customer at a Lidl store was

having difficulty at the self service checkout. He called an assistant. The problem was to do with the weight of rolls and the machine was unable to reconcile the number with the weight; it was clearly a problem with the particular self-service machine. The customer suggested that the assistant mention the problem to Lidl management.

The friendly assistant replied: ‘please, you mention it to the manager, management doesn’t listen to us’.

An appalling statement about Lidl management.


3 comments:

Anonymous said...

A story about an anonymous customer and an anonymous assistant denigrating a named group. Anonymity serves a purpose from time to time.

Anonymous said...

An anonymous individual talks to an individual staff members who makes a negative comment against a named group. So much for not being in favour of anonymity. One wonders if this anonymous customer is the anonymous cyclist and an anonymous train passenger alluded to in other posts? If so, why the third person instead of first?

Michael Commane said...

Thank you for your comment and reading the blog.

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