A tale of poor management policy at Lidl

A customer at a Lidl store was

having difficulty at the self service checkout. He called an assistant. The problem was to do with the weight of rolls and the machine was unable to reconcile the number with the weight; it was clearly a problem with the particular self-service machine. The customer suggested that the assistant mention the problem to Lidl management.

The friendly assistant replied: ‘please, you mention it to the manager, management doesn’t listen to us’.

An appalling statement about Lidl management.