The terror of TV providers

The behaviour of some of the TV/broadband/phone companies is close to tyrannical.

If one decides to close, say their television account, the methods used by one of these companies to recover its equipment is appalling.

Maybe all these companies behave in a similar manner.

They threaten, demand and then break their word.

What can the customer do?

If a State company behaved in a similar manner there would be public uproar.