Garda chief sees value in criticism and complaint

Yesterday in Templemore the interim Garda Commissioner Noirín O'Mahony said:

"For those of us who manage this organisation, the imperative is to control the reflex that makes human beings want to push back against criticism.

"Everyone of us has that reflex. We're born with it. But is has to be controlled, becasue if it isn't we reject infomration that may give us the opportunity to review and renew how we work."

Great if those words were read by everyone in any sort of 'leadership' position, especially in the churhces.