Wednesday, December 19, 2007

Not what it seems

On Sunday December 9 Irish Rail introduced their new timetable. But they forgot to tell the travelling public – mugs like me – that the new timetable is not fully operational out of Tralee. According to the new timetable the first train on Sunday ex Tralee departs at 08.10. And so it says on the internet and talking clock. But things are often not what they seem with Irish Rail.

If you arrive at Tralee on Sunday morning at 08.00 for the 08.10 train, it’s tough luck for you. In Kerry the new timetable is still the old one and the train that is due to leave at 08.10 went off on its merry way at the old timetable time of 07.15.

Two weeks later Irish Rail are still keeping this the best kept secret on track.

If it was not so annoying it would be hilarious.

But what is also most interesting is how staff at the company justify the stupidity and arrogance. It happens far too often that people support and agree with their superiors even if what they are saying and doing is wrong.

And that seems to happen more regularly where there is no serious competition or opposition. Draw your own conclusions.

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